links for 2008-04-19 Social Media Overload: Be Smart About It! « I’m Not Actually a Geek “Complaints about social media information overload remind me of alcoholics griping about all the drinks they’re being served. It’s not the bartender! It’s you!” (tags: attention microblogging) Social Times > A Transformation of Customer Service Good use of Twitter by Comcast. (tags: twitter crm2.0)